Customer Service
Our friendly efficient customer service team are on hand to help you with your orders & assist with any queries you may have.
Making an order
Our website is user friendly making it the quickest & easiest way to place your order anytime of the day.
Logging on to our website
Make an order
Visit your order history
Manage your account
View prices & check stock availability
Check your account balance
Making a payment
We accept most major UK credit/debit cards. Our office team are happy to take your payments over the phone or you can make bank payments online.
Credit accounts may be available subject to approved trade references.
Delivery
We offer a fast & efficient nationwide delivery service via 2nd party couriers or with our own fleet to selected areas.
Delivery is FREE on all orders over £200 excl. VAT within the UK (excluding Highlands & Islands).
We do offer Next Day delivery where possible, however please allow 2-3 working days for Standard delivery (excludes weekends & Bank Holidays). We will be in contact to book in & confirm delivery dates. If a problem occurs with your delivery, we will do our best liaising with the couriers to resolve any issues.
Opening Hours
Our office is open Monday to Friday from 9:00am till 5:30pm.
We are closed weekends & Bank Holidays.
Please note that Palgrave Limited will only supply trade customers.
Kindly complete the form below to register with Palgrave Limited and one of our experienced team will be in contact as soon as possible. Enquires for new accounts can take up to 5 working days to be processed and may take longer during peak periods.
At Palgrave we strive to give great service to all of our customers including making sure you are aware of our fantastic offers, exciting new items and events. In order to comply with the data protection laws, we will need to show you have ‘opted in’ to receive the following: